This article describes how to troubleshoot problems you might encounter while using Facebook in Firefox.
Question: Q: Apps won't connect to Facebook anymore As the title suggests, I'm having some issues with getting quite a few of my games to connect to Facebook. I had an incident occur, and I had to change my Facebook password. My game is stuck on 'loading balancing'! Having trouble launching the game on Android? Enable permissions! I unlocked an elite class but can't find it anywhere! I can't connect to Facebook while I'm signed in to my Rovio Account; I can't connect to Facebook while I'm signed in to my Rovio Account.
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- 3Other Facebook problems
In order to load games on Facebook like YoVille, FarmVille, Cafe, or Fishworld, you may need to set the Flash plugin to allow saving information on your computer.
- Right-clickHold down the control key while you click on any Flash content and select Global Settingsā¦. The Flash Player Settings Manager window will open.
- Select the Storage tab.
- Click . The Local Storage Settings by Site window will open.
- Select www.facebook.com in the list and below When the selected site wants to use local storage:, select an entry different from Block.
- Click .
- Dismiss the Flash Player Settings Manager window.
If you cannot connect to the Facebook website at all in Firefox:
- Check to see if you can connect in another browser such as Internet Explorer or EdgeSafariEpiphany.
- If you can connect in another browser, but not in Firefox:
- Follow the troubleshooting steps below, starting with the Clear cookies and cache section.
- Check to make sure your Internet security software (such as a firewall, antivirus, or anti-spyware program) is set to allow Firefox. For instructions on configuring specific firewall programs, see Configure firewalls so that Firefox can access the Internet.
- If you can connect in another browser, but not in Firefox:
- If you cannot connect in any browser, the Facebook site may be down.
You can visit the Facebook Help Center or the Facebook Help Community to see if your issue is a known Facebook website problem. If you can't find a solution, follow the troubleshooting steps below.
Clear cookies and cache
Clearing your stored cookies and the Firefox cache can solve several common problems with Facebook, such as Farmville issues.
- Click the Library button on your toolbar. (If you don't see it there, click the menu button then click Library.) Click and select .
- In the Time Range to clear: drop-down, select Everything.
- Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected.
- Click .
Check cookie settings
If you receive an error message that mentions cookies after clearing your cookies and cache:
- Click the menu button and select ..
- Select the Privacy & Security panel and go to the Cookies and Site Data section.
- Make sure Accept cookies and site data from websites (recommended) is selected.
- Make sure Accept third-party cookies and site data is set to Always or From Visited.
- Click .
- Make sure facebook.com is not listed.
- If it is listed, click on its entry, then click .
- Click the menu button and select ..
- Select the Privacy & Security panel and go to the Cookies and Site Data section.
- Make sure Accept cookies and site data is selected.
- Click .
- Make sure facebook.com is not listed.
- If it is listed, click on its entry, then click .
Check if JavaScript is being blocked
You should check whether you have an extension (such as NoScript) or Internet security program (such as a firewall, antivirus, or anti-spyware program) that can block JavaScript.
Check extensions, themes, and the Flash plugin
If the steps above did not fix your problem with Facebook:
- Determine whether an extension or theme is causing your problem. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems for instructions.
- Determine whether the Flash plugin is causing your problem. See Flash Plugin - Keep it up to date and troubleshoot problems for instructions.
Why Won't My Games Connect To Facebook Yahoo
Check for malware
Certain types of malicious software can cause problems with connecting to Facebook. See Troubleshoot Firefox issues caused by malware for instructions on troubleshooting malware problems with Firefox.
Facebook is known to make changes to their system regularly. Check Facebook Developer Blog for changes that have recently been made.
Why Won't My Games Connect To Facebook Account
Hello, I am having issues connecting my fb to ts. Awhile back I connected a fb account to township (through using my iphone) but now I created a new fb account and would like to link my game app on my phone to the new fb account.
On my phone, I click on the clog, click on the fb button which disconnects me and the fb button (in the game) turns red. I click on it again (in hopes to connect using a different fb sign in) but instead of giving me a page where I can sign in it just tells me I have already authorized township (through fb) and gives me the option to cancel or hit ok. Both options bring me back to the game and I am connected again through fb (but its the wrong fb account). How can I connect my game to the new fb account?
Another issue - is it possible for me to change my username here on Playrix? I would like change my username to the same name I am using in the game so people recognize me...
Thanks for reading and your help!